QDB Admin Quote #36214
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#36214 +(426)- [X]

<punchcard_uc> tier 1 techs dont know shit
<punchcard_uc> all they have to do is read from a script
<punchcard_uc> first thing you do is ask for a tier 2 tech
<DomMac> I just ask for someone smarter
<DomMac> as soon as they answer the phone
<DomMac> "hello.... this is support"
<DomMac> "gimme someone smarter than you"

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